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Mailbag Monday — Week of November 9th, 2020

From: Susan Quade, Clinic Manager, Physical Therapy/rehab, Highland Park Clinic, Fort Dodge, IA To: Kay Volz, Market Manager, Cedar Rapids District I am at HPC and just checked out the gym! Kudos to your team! The gym floor, hallway, all look fabulous! Really pleased with how that one nasty looking area cleaned up – no
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November 1, 2020 by Rose Landaverde in Cedar Rapids District, Mailbag Monday
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Words of Appreciation

“Our teams are pulling in the same direction! I really appreciate your team! I’m trying to keep a side record for special mentions when this subsides. Thank you, FBG Team!” Matt Corkery, Facilities, Alliant Energy, Cedar Rapids, IA “Our Day Porter, Trent McVey, at the Alliant Energy Headquarters, has been awesome! He was visible and
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October 25, 2020 by Rose Landaverde in Company News, Customer News, Customer Service, Ethics
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customer service, ethics
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Mailbag Monday — Week of October 26th, 2020

From: Andi Drebs, MLT (ASCP), Laboratory Services Manager, UnityPoint Health, Trinity Regional Medical Center  To: Kay Volz, Market Manager, Cedar Rapids District  Several techs have reached out to me about your Cleaning Specialist, Lisa Graves, who cleans the clinic lab. They raved about her and said that she’s friendly and does an amazing job cleaning. She
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October 25, 2020 by Rose Landaverde in Cedar Rapids District, Employee Recognition, Mailbag Monday
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customer service, Mailbag Monday
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Derecho Forms in Nebraska and Storms Iowa

When the Derecho, an inland hurricane with winds over 100 mph hit Cedar Rapids, Iowa in August, it left massive destruction in its wake including tangled power lines in the streets. The city was without power for days, leaving our utility customer, Alliant Energy, with a big job to do. And it was our job
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October 19, 2020 by Rose Landaverde in Cedar Rapids District, Company News, Customer Service, Ethics
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Emergency Cleanup
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Mailbag Monday — Week of October 19th, 2020

From: Greg Swaney, Sr., Deliver Facilities Leader, Johnson & Johnson, Colorado Springs, CO To: Judith Gonzalez-Diaz, Tanner Kilpatrick, Antionio Zapanta and Jerome Myrick, Colorado District  Thank you to for your immediate reaction to our emergency cleaning request. Within 24 minutes of request, the Site Supervisor and Day Porters met with our Facilities Leader to get the initial
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October 19, 2020 by Rose Landaverde in Customer Service, Mailbag Monday
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Mailbag Monday

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800-777-8326

info@fbgservices.com

407 South 27th Ave.
Omaha, NE 68131

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