Customer Service – FBG Service Corporation

Mailbag Monday — Week of September 14th, 2020

From: Jacob Farrell, Manager, Building Services & Operations, Omaha Public Power District, Omaha, NE To: Andy Petersen, FBG VP Strategic Accounts Thanks for the flexibility as we work to provide a safe environment for our employees. I am very pleased with the FBG teams and how they are handling the workload and the stress of

September 13, 2020 by Rose Landaverde in Customer Service, Mailbag Monday

Mailbag Monday

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Mailbag Monday — Week of August 24th, 2020

From: Pepe Alicea, Sr. Manager, Facilities, Space & Airborne Systems/L3Harris Technologies, Colorado Springs, CO To: Terri Gogetap, FBG President & CEO On behalf of L3Harris Technologies, I want to express my appreciation to the FBG Colorado Springs team. Specifically, we appreciate Erica Mogensen and her entire team for their superior and relentless response to the COVID-19

August 23, 2020 by Rose Landaverde in Colorado District, Customer Service, Disinfection, Mailbag Monday

customer service, Mailbag Monday

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Mailbag Monday — Week of August 17th, 2020

From: Stacy Lawson, Regional Manager, NSC for CenturyLink, Omaha & Des Moines To: Jim Simmonds, FBG Vice President I want to recognize Pat Carroll, Hector Peralta and Priscilla Ortega for coming to my rescue today. I had a last-minute project that I was struggling with. They all agreed, without hesitation, to get on a call

August 16, 2020 by Rose Landaverde in Customer Service, Employee Recognition, Mailbag Monday

customer service, Mailbag Monday

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Healthcare in Iowa

FBG Cedar Rapids employees, Jamie Niemeyer and Lynsey Niemeyer, prepare to disinfect the new Davita Dialysis location in Fort Dodge. This is an FBG Level 2 disinfecting application (suspected contamination). Raelyn Wickerath, Julia Groesbeck and Tony Leeper also helped with this process.

July 22, 2020 by Rose Landaverde in Cedar Rapids District, Customer Service, Disinfection

cleaning, Coronavirus, disinfection

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Mailbag Monday — Week of July 6th, 2020

From: Timothy Wooden Alorica, Omaha, NE To: Keya Brown, Operations Manager, Omaha District A special-heart felt “THANK YOU” for stepping up quickly to come to our site and taking care of us! Keya, Lynn and Robert, YOU’RE THE BEST! You are styling all suited up! Blessings! Robert Phillips,Site Supervisor Omaha Civic Center, Keya Brown, Civic

July 6, 2020 by Rose Landaverde in Customer Service, Employee Recognition, Mailbag Monday, Omaha District

Employee Recognition, Mailbag Monday, omaha